General terms

To use HausNewBot services you must be at least the minimum legal age in your country and be able to enter into binding contracts. Use of the site must comply with applicable laws and these terms.

Customers must be at least 16 years old or have parental consent where local law requires it. Businesses should ensure the purchaser is authorized to act on their behalf.

Users must not use HausNewBot services for fraud, illegal activity, or to infringe the rights of others. Any misuse may result in account suspension or termination.

Products and services are offered subject to geographical restrictions. Availability, shipping, and warranties may vary depending on location within Switzerland and international destinations.

When you create an account with HausNewBot, you agree to provide accurate information and to keep your login credentials secure. Account access enables order tracking and faster checkout.

You are responsible for keeping account information up to date, including contact details and delivery addresses. Inaccurate information can delay deliveries or service.

Protect your password and do not share account credentials. Notify HausNewBot promptly if you suspect unauthorized access to your account.

Accounts are personal and non-transferable unless expressly authorized in writing by HausNewBot.

If you believe your account has been compromised, contact our support team immediately so we can take steps to secure the account and prevent fraudulent orders.

HausNewBot may suspend or restrict accounts that violate these terms, engage in suspicious activity, or pose a security risk to other users.

HausNewBot sells curated smart home devices designed for ease of use, energy efficiency, and interoperability. Product descriptions and specifications are provided for guidance; actual device performance may vary based on environment and setup.

We may update product offerings, specifications, or prices. Updates will be reflected on HausNewBot.link. When possible, customers will be informed of material changes affecting active orders.

Product availability is subject to supply and supplier conditions. Orders are confirmed via email and are subject to acceptance by HausNewBot.

To maintain a safe and productive marketplace, users must adhere to these rules when interacting with HausNewBot and other customers.

• Do not post abusive, defamatory, or illegal content when communicating with support or in reviews.
• Provide truthful information when creating an account, placing orders, or requesting support.
• Respect intellectual property rights; do not share unauthorized copies or proprietary materials.
• Do not attempt to interfere with site operations, scrape data, or circumvent security measures.
• Use product listings for legitimate purchasing decisions and not for deceptive or fraudulent purposes.
• Follow manufacturer instructions and safety guidance when installing or using smart home devices.
• Report suspected fraudulent activity to HausNewBot promptly.

Customers may submit reviews, photos, or other content related to HausNewBot products. By submitting, you represent that you have the rights to share the content.

You retain ownership of your submitted content, but you grant HausNewBot a non-exclusive license to display and use it for marketing and improvement of the service.

The license allows HausNewBot to reproduce, distribute, and display user content on the site and in promotional materials without additional compensation.

You are responsible for the accuracy and legality of content you submit and must not include confidential information or personal data of third parties without consent.

HausNewBot may remove user content that violates these terms or applicable laws. Requests to remove your content can be submitted via customer support.

All site content, branding, and proprietary materials are the property of HausNewBot or licensed to us. Unauthorized use of intellectual property is prohibited and may result in legal action.

• Do not copy, modify, or distribute HausNewBot intellectual property without permission.
• Activity, logos, and product images are protected and require authorization for commercial use.
• Any feedback provided to HausNewBot may be used without obligation to you in product development.

Purchases on HausNewBot.link are subject to the prices and terms provided at checkout. Payment completes an offer to buy and creates an obligation for delivery when accepted.

Prices include applicable taxes where indicated and are shown in the currency specified at checkout. Shipping and handling fees may apply.

We accept the payment methods displayed at checkout. Payment is processed securely through third-party payment providers; HausNewBot does not store full payment card details.

Subscription services, if offered, will be billed per the subscription terms and may be cancelled according to the cancellation policy provided at sign-up.

Refunds for returns or service cancellations are processed in accordance with our return policy. Refund processing times depend on the original payment method.

Customers may cancel orders before shipment. Once an item has shipped, cancellations are subject to our returns process and applicable restocking fees.

Customers are responsible for applicable taxes, duties, and import fees where applicable. HausNewBot will provide tax information at checkout when required.

Prices may change due to supplier updates or market conditions. Confirmed orders reflect the price at the time of purchase unless otherwise notified.

Failure to pay for an order may result in order cancellation and account restrictions until payment is resolved.

HausNewBot provides products and information on an as-is basis. While we strive for accuracy, product capabilities and compatibility can vary. Decisions based on site information are your responsibility.

To the extent permitted by law, HausNewBot's liability for direct damages arising from use of the site or purchased products is limited to the amount paid for the relevant product or service. We are not liable for indirect, consequential, or special damages.

Products listed may be manufactured by third parties. Warranties and support for those products are provided by the manufacturer unless otherwise stated. HausNewBot acts as the seller and facilitator for purchase and support.

HausNewBot may suspend or terminate access to services for violations of these terms or for operational reasons. Termination does not release users from obligations incurred prior to termination.

Upon termination, access to account information and certain services may be disabled. Proprietary content and outstanding obligations remain governed by these terms.

Our privacy practices are described in the separate Privacy Policy. By using HausNewBot services, you consent to processing of your data as set out in that policy.

Notices may be provided via email, site notifications, or postal mail. Please ensure contact details are accurate to receive important updates about orders and terms.

We may revise these terms to reflect legal, regulatory, or business changes. Material revisions will be posted with an updated effective date. Continued use after changes indicates acceptance.

These terms are governed by the laws applicable in Switzerland. Any disputes will be subject to the competent courts as required by Swiss law, unless otherwise stipulated.

We strive to resolve disputes amicably. For unresolved matters, parties may pursue legal remedies under Swiss jurisdiction. Customers may also seek assistance from consumer protection authorities.